Order review before dispatch
After checkout, your order enters our admin review queue. We check the product, delivery address and fulfilment details before the order is moved forward.
Pet Stuuf Customer Care
Every Pet Stuuf order is reviewed before fulfilment so we can check product details, delivery information and supplier availability before dispatch.
After checkout, your order enters our admin review queue. We check the product, delivery address and fulfilment details before the order is moved forward.
Delivery timing can vary by product and courier. Where a delivery estimate is available, it will be shown before or after checkout and confirmed as part of order review.
Once tracking is available, we will update the order record with the courier and tracking details.
Email hello@petstuuf.com with your order reference and we will help check the order status.